Growing organizations face many challenges as they expand. One major task is hiring new employees and meeting their technology needs. It’s important to improve onboarding and manage devices effectively.

Knowing how to set up and repurpose devices is important. A smooth and secure process helps maintain your device inventory and provides a better experience for users.

In this article, we’ll guide you on how to clean and prepare devices for new employees. This will make sure that each device is ready for use by the new team members.

What is Reprovisioning?

Reprovisioning involves preparing a device for a new user. This process is standard in many organizations. It starts by completely removing the operating system from the device. Then, the latest version of the OS is installed for the new user.

Reprovisioning wipes the device clean. This ensures no previous user data or applications remain. After wiping the device, IT administrators must provision it again. This means installing or upgrading the operating system before handing it over to the new user.

This process is essential for security and efficiency. It ensures that each new user starts with a fresh, updated device.

Why is Reprovisioning a Good Practice?

Reprovisioning is a common practice in IT workflows, especially for large organizations. As technology evolves, keeping up with industry standards is essential.

Software updates and upgrades are released regularly. These updates help devices run smoothly and enhance security. When passing a device from one user to another, it’s best to ensure the new user has the latest operating system.

Reprovisioning removes security risks. Simply signing out and creating a new profile can leave vulnerabilities. Reprovisioning ensures a fresh start for each new user, maintaining security and efficiency.

Preparing to Wipe Data

First, back up any important data. Ensure that any critical information is saved elsewhere before starting the wipe process. Inform users that their data will be erased and give them a chance to save any personal files. Confirm that the device is not in use and is ready to be wiped. Ensure you have administrative rights to perform the wipe.

Steps to Wipe Data

Here is a step-by-step guide on how to do it:

Factory Reset

Most devices have a factory reset option. This method restores the device to its original state, removing all user data, apps, and settings.

Windows

  • Open Settings > Update & Security > Recovery
  • Select “Reset this PC” and choose the “Remove everything” option

Mac

  • Restart the Mac and hold Command + R to enter Recovery Mode
  • Select “Disk Utility” and erase the main drive
  • Reinstall macOS from the recovery menu

Android

  • Go to Settings > System > Advanced > Reset options > Erase all data (factory reset).
  • Confirm and proceed

iOS

  • Go to Settings > General > Reset > Erase All Content and Settings
  • Enter your Apple ID password to confirm

Remote Wipe

For devices that are lost or stolen, remote wipe capabilities can be essential.

Windows

Use Windows Intune or another MDM service to remotely wipe the device.

Mac

Use the Find My app to remotely erase the Mac if it’s linked to an Apple ID.

Android and iOS

Use the device’s built-in find and erase features. Android devices can be managed via Find My Device, and iOS devices via Find My iPhone.

Secure Erasure Tools

For more thorough data erasure, use specialized disk wiping software. These tools overwrite the storage multiple times to ensure data cannot be recovered.

DBAN (Darik’s Boot and Nuke)

  • Create a bootable DBAN USB drive
  • Boot the device from the USB drive and follow the prompts to wipe the drive

Blancco

  • A certified data erasure software used by many organizations
  • Follow the software’s instructions to ensure all data is permanently erased

Post-Wipe Steps 

After wiping data from a corporate device, several steps are needed to prepare it for a new user. 

Reinstall the Operating System

First, reinstall the operating system. This is the foundation of setting up a device for a new user. Follow the device’s standard installation procedure to ensure everything is done correctly. This step is crucial because it ensures the device runs smoothly and securely with the latest updates. Select the appropriate operating system for your business needs. The choice of operating system depends on factors such as memory management, stability, support, and cost. Windows 10 is commonly used due to its versatility and widespread support, but macOS is also a popular choice for certain industries.

Reconfigure Device Settings

Reconfigure the device settings. Start by setting up the basic settings, such as time zone, language, and network connections. Install all necessary applications that the new user will need for their work. Ensure the device is updated with the latest software and security patches. This step helps to provide a smooth experience for the new user and ensures the device is protected against potential security threats.

Verify the Wipe

After configuring the settings, verify that the wipe was successful. Check the device thoroughly to make sure all previous data has been erased. This is important to ensure that no personal or corporate information from the previous user remains on the device. Ensuring a clean slate prevents potential data breaches and protects sensitive information.

Create Employee Profiles

Next, create employee profiles. After installing the operating system, set up profiles for each employee. Provide each employee with a unique username, password, and email address. This allows them to start with the basics and ensures that each user has a personalized experience. It’s essential to encrypt passwords to protect confidential data and enhance security.

Install the Latest Updates

Installing the latest updates is the next step. Updates are vital to ensure the device is protected against vulnerabilities. Regularly updating the device helps to prevent hackers from exploiting security flaws. Make sure that all updates are installed before handing over the device to the new user.

Install Necessary Software

Installing the necessary software is also important. Depending on your business industry and the tasks employees need to perform, download and install the required software. Ensure that these applications are readily accessible on the device. There should be clear icons on the desktop or taskbar for easy access.

Make Network Devices Available

Make network devices available to employees. Many industries require employees to access company devices, such as printers and scanners, from their laptops. Ensure that these connections are set up in advance to enhance workplace efficiency. This step saves time and allows employees to focus on their tasks without technical interruptions.

Enable Security Features and Encryption

Enabling security features and encryption is essential to protect business data. Security features such as two-factor authentication and fingerprint login add an extra layer of protection. Encrypting hard drives prevents unauthorized access to sensitive information. There are various encryption software options available, from providers like Microsoft and IBM, that help secure your data.

Lastly, configure security settings based on the user’s role in the company. Different user profiles will require different levels of access and security features. Ensure that only authorized personnel can access sensitive information. This approach to security helps to protect vital business data and prevent unauthorized access.

devices
Quick & easy device setup for new hires! Source: Freepik

Tools

When setting up devices for new employees, several platforms can help. These tools make cleaning, preparing, and reassessing devices efficient and secure.

Addigy

Addigy is great for managing Apple devices. It simplifies wiping and setting up devices. IT teams can prepare devices remotely, reducing downtime and speeding up onboarding. Addigy also offers strong security features. It helps ensure devices are clean and secure for new users.

Jamf Pro

Jamf Pro is excellent for managing Apple devices. It provides solutions for device cleaning, software installation, and configuration. This helps quickly prepare devices for new employees. Jamf Pro’s security features protect data, making it a reliable choice.

Microsoft Endpoint Manager

Microsoft Endpoint Manager is ideal for managing Windows devices. It allows IT teams to wipe, configure, and deploy devices efficiently. It integrates well with other Microsoft services, simplifying user account and application management. This makes it a robust choice for organizations using Windows.

Cisco Meraki

Cisco Meraki offers cloud-based device management for various operating systems. It includes features like remote wiping, software deployment, and real-time monitoring. This is useful for organizations with diverse device ecosystems. Meraki’s ease of use and comprehensive features make it valuable for device setup.

MobileIron

MobileIron focuses on managing mobile devices, including smartphones and tablets. It ensures devices are clean and secure before being handed over to new employees. MobileIron supports remote management and application deployment. This makes it a strong choice for managing mobile workforces.

Apple Configurator

Apple Configurator is a free tool from Apple for setting up and managing iOS devices. It’s ideal for smaller organizations or those on a budget. It helps wipe devices clean and install necessary apps and settings. Apple Configurator’s simplicity makes it a practical choice for basic device management.

VMware Workspace ONE

VMware Workspace ONE provides unified endpoint management for various devices. These include Windows, macOS, iOS, and Android. It streamlines cleaning and setting up devices. Workspace ONE also offers strong security features to protect sensitive data. This makes it a comprehensive solution for managing different types of devices.

Using these platforms reduces setup time, ensures security, and improves the onboarding experience. They make device preparation quick and efficient, helping new employees start working sooner.

Best Practices for Data Wiping

Here are some of the best practices that companies can follow:

Regularly Update Policies

Keep your data wiping policies current with the latest security standards. Regular updates ensure that your organization is prepared to handle evolving threats and compliance requirements. Consider factors like data retention policies and regulatory changes that may impact your data wiping procedures.

Train Staff on Procedures

It’s important to train both IT staff and employees on proper data wiping procedures. Educate them on the importance of securely erasing data. This prevents unauthorized access and data breaches. Provide clear instructions on how to initiate and verify data wipes on different devices and operating systems.

Document Processes and Maintain Records

Documenting data wiping processes is essential for consistency and accountability. Create detailed guidelines that outline each step of the data wiping procedure, from preparation to verification. Maintain comprehensive records of all data wiping activities. This includes dates, devices involved, and responsible personnel. These records can support auditing, compliance, and legal requirements.

Use Certified Data Erasure Software

Invest in reliable data erasure software that meets industry standards and regulatory requirements. Certified software ensures thorough and secure data wiping without the risk of residual data recovery. Look for solutions that offer multiple erasure algorithms tailored to different types of storage media and devices.

Implement Verification Protocols

After performing a data wipe, implement verification protocols. This ensures the process was successful. Verify that all data, including user profiles, applications, and settings, has been permanently erased from the device. Utilize tools and techniques to confirm the integrity and completeness of the data wiping process.

Dispose of Hardware Securely

Properly dispose of hardware that has reached the end of its lifecycle or is no longer in use. Implement secure disposal methods, such as physical destruction or certified recycling services, to prevent data recovery attempts. Ensure that all storage devices are wiped clean before disposal to safeguard sensitive information.

Monitor and Update Security Measures

Continuously monitor your data wiping practices and update security measures as needed. Stay informed about emerging threats and technological advancements in data security. Regularly review and enhance your data wiping policies to mitigate risks and protect organizational data effectively.

Maintain a Chain of Custody

Establish a chain of custody for devices undergoing data wiping. Document the movement and handling of devices from the moment they are identified for wiping until the process is completed. Maintain strict control over access to devices. Make sure that only authorized personnel handle sensitive information during the data wiping process.

These efforts enhance organizational productivity and create a secure environment where new employees can quickly integrate and contribute to the company’s success. Start implementing best practices today to ensure smooth onboarding and robust data protection. Visit our website for more similar articles.

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FAQs

  1. How long does it take to completely wipe a device? 

The time varies based on the device type and method used. A simple factory reset may take 10-30 minutes, while secure erasure with specialized software can take several hours.

  1. Can data still be recovered after a factory reset? 

Yes, data can sometimes be recovered after a factory reset, especially on hard drives. Using secure erasure tools that overwrite data multiple times ensures it cannot be retrieved.

  1. What are the legal requirements for wiping corporate devices? 

Legal requirements depend on industry regulations, such as GDPR, HIPAA, and CCPA. Organizations must follow guidelines for data destruction to protect sensitive information.

  1. How can organizations automate the device wiping process? 

Companies can use enterprise tools like Microsoft Endpoint Manager, Jamf Pro, or Blancco to remotely and securely wipe devices in bulk, reducing manual work and errors.

  1. What should be done if a wiped device fails to boot properly? 

If a device doesn’t boot after wiping, try reinstalling the operating system manually. If issues persist, check for hardware failures or use recovery tools to fix boot errors.